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HTTPS not working on my website

Provisioning certificate for site “ticktech.uk” is taking more than 24 hours and my website have HTTP not HTTPS
Any help with that?

Hi @Brahim

It appears you have a CNAME record for your domain pointing to itself which is likely the cause

ticktech.uk.		3600	IN	CNAME	ticktech.uk.

i found the record should i delete it?

Yes, because this is the cause of your problem.

Note: A CNAME cannot be placed at the root domain level.

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