Home
Support Forums

HTTPS not working on my website

Provisioning certificate for site “ticktech.uk” is taking more than 24 hours and my website have HTTP not HTTPS
Any help with that?

Hi @Brahim

It appears you have a CNAME record for your domain pointing to itself which is likely the cause

;; ANSWER SECTION:
ticktech.uk.		3600	IN	CNAME	ticktech.uk.

i found the record should i delete it?

Yes, because this is the cause of your problem.

Note: A CNAME cannot be placed at the root domain level.

1 Like