HTTPS Let's Encrypt Cerificate problem

Hello, I’m trying to provision my website with Let’s Encrypt cert for my website:

Verifiyng DNS records seems to be successful, but clicking on “Provision certificate” responds with an error “We could not provision a Let’s Encrypt certificate for your custom domain.” I have added CNAME, A records, What could be an issue here? Do i have maybe other rules which may be in conflict? I have other websites which have successfully provisioned that certificate (all having custom domains on godaddy, as well as this one), but not sure why this one has an issue.

Hi, @sato, the CNAME and A records are correct: 	3599 IN	A 3423 IN CNAME

I’m seeing conflicting AAAA records for the root domain though:

$ dig AAAA  +noall +answer

; <<>> DiG 9.10.6 <<>> AAAA +noall +answer
;; global options: +cmd	3599 IN	AAAA	2001:4860:4802:32::15	3599 IN	AAAA	2001:4860:4802:34::15	3599 IN	AAAA	2001:4860:4802:36::15	3599 IN	AAAA	2001:4860:4802:38::15

Would you please delete the AAAA records and then try renewing the SSL certificate again?

That was exactly the issue :slight_smile: Works now, Thanks!

1 Like