Https issues whilst transferring my domain from squarespace

i am trying to use my squarespace domain on my netlify website.

why is it that when i verify my dns configuration it works but when i go to attain my provision certificate this issue comes up 'We could not provision a Let’s Encrypt certificate for your custom domain.

Please read our troubleshooting guide for some tips on what might be happening.’

plus when i put my domain name in the search bar i get a privacy error. i used the dns checker for the A records and all went well, but when i tried with the cname i got a couple issues.

and would domain lock have anything to do with it

thank you