# HTTPS error after 48 hours has not given me a cert **URL:** \ **Category:** Support\ **Tags:** netlify-dns-https-ssl\ **Created:** [June 8, 2025, 5:55pm UTC](https://answers.netlify.com/t/https-error-after-48-hours-has-not-given-me-a-cert/150554 "2025-06-08T17:55:45Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![JJ84](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/jj84/32/67688_2.png) [@JJ84](https://answers.netlify.com/u/JJ84)\ **Post date:** [June 8, 2025, 5:55pm UTC](https://answers.netlify.com/t/https-error-after-48-hours-has-not-given-me-a-cert/150554/1 "2025-06-08T17:55:45Z")
Hi, my domain [trafficwrks.com](http://trafficwrks.com), is not getting its https cert, my domain is still with my old host but I have changed the A and CNAME record to point to Netlify, which seems to be correct. Can anyone help to see if there is something I’ve gotten wrong, been troubleshooting for a few hours again and I just can’t figure it out. thanks! ---
**Author:** ![nathanmartin](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/nathanmartin/32/30845_2.png) [@nathanmartin](https://answers.netlify.com/u/nathanmartin)\ **Post date:** [June 9, 2025, 2:30am UTC](https://answers.netlify.com/t/https-error-after-48-hours-has-not-given-me-a-cert/150554/2 "2025-06-09T02:30:49Z")
@JJ84 Your `CNAME` record for the `www` seems wrong, it looks like you’ve followed the `apex` instructions for it. ![image](https://global.discourse-cdn.com/netlify/optimized/3X/1/e/1ed5c894ebb52b4899112b0a15504f343b4db11c_2_690x58.png) Follow these instructions for the `www`: [https://docs.netlify.com/domains/configure-domains/configure-external-dns/#configure-a-subdomain](https://docs.netlify.com/domains/configure-domains/configure-external-dns/#configure-a-subdomain) ---
**Author:** ![JJ84](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/jj84/32/67688_2.png) [@JJ84](https://answers.netlify.com/u/JJ84)\ **Post date:** [June 9, 2025, 5:33am UTC](https://answers.netlify.com/t/https-error-after-48-hours-has-not-given-me-a-cert/150554/3 "2025-06-09T05:33:34Z")
Thanks for the reply, but i am not sending a subdomain over, i am trying to point the main domain name? ---
**Author:** ![nathanmartin](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/nathanmartin/32/30845_2.png) [@nathanmartin](https://answers.netlify.com/u/nathanmartin)\ **Post date:** [June 9, 2025, 5:38am UTC](https://answers.netlify.com/t/https-error-after-48-hours-has-not-given-me-a-cert/150554/4 "2025-06-09T05:38:50Z")
@JJ84 `www` is a subdomain. As per the documentation I linked: ![image](https://global.discourse-cdn.com/netlify/original/3X/a/8/a86fb5a2ec7eb282d98acb2608a861ef36d30620.png) The documentation then explains that the `CNAME` record should point to your sitename on `netlify.app` The record of `apex-loadbalancer.netlify.com` you’ve used comes from the apex instructions. ![image](https://global.discourse-cdn.com/netlify/original/3X/0/f/0f2ef185a1f47a1f2d3958f8d3a88900073c39dc.png) ---
**Author:** ![JJ84](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/jj84/32/67688_2.png) [@JJ84](https://answers.netlify.com/u/JJ84)\ **Post date:** [June 9, 2025, 6:15am UTC](https://answers.netlify.com/t/https-error-after-48-hours-has-not-given-me-a-cert/150554/5 "2025-06-09T06:15:32Z")
yup i got it, so i’ve added and readded domain in netlify and i am still getting the same problem? ---
**Author:** ![nathanmartin](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/nathanmartin/32/30845_2.png) [@nathanmartin](https://answers.netlify.com/u/nathanmartin)\ **Post date:** [June 9, 2025, 7:41am UTC](https://answers.netlify.com/t/https-error-after-48-hours-has-not-given-me-a-cert/150554/6 "2025-06-09T07:41:11Z")
@JJ84 I can’t help you much more, (I don’t work for Netlify). What I got you to do is just **Step 1** of the related Support Guide: [https://answers.netlify.com/t/support-guide-troubleshooting-ssl-certificate-errors/39865](https://answers.netlify.com/t/support-guide-troubleshooting-ssl-certificate-errors/39865) ---
**Author:** ![JJ84](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/jj84/32/67688_2.png) [@JJ84](https://answers.netlify.com/u/JJ84)\ **Post date:** [June 9, 2025, 8:14am UTC](https://answers.netlify.com/t/https-error-after-48-hours-has-not-given-me-a-cert/150554/7 "2025-06-09T08:14:39Z")
ah I didnt realise, thanks very much for the help mate ---
**Author:** ![Melvin](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/melvin/32/23606_2.png) [@Melvin](https://answers.netlify.com/u/Melvin)\ **Post date:** [June 9, 2025, 12:09pm UTC](https://answers.netlify.com/t/https-error-after-48-hours-has-not-given-me-a-cert/150554/8 "2025-06-09T12:09:06Z")
Hi @JJ84, Thanks for reaching out! Im not finding a site that has `trafficwrks.com` assigned. I tried looking at `trafficwrks`, but it seems that site was taken down. Could you provide the URL to the netlify site (for example `sitename.netlify.app`)? ---
**Author:** ![JJ84](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/jj84/32/67688_2.png) [@JJ84](https://answers.netlify.com/u/JJ84)\ **Post date:** [June 9, 2025, 4:44pm UTC](https://answers.netlify.com/t/https-error-after-48-hours-has-not-given-me-a-cert/150554/9 "2025-06-09T16:44:57Z")
![image](https://global.discourse-cdn.com/netlify/original/3X/a/1/a1c0bdec9d832c9a6d069795ada08bae8db1fa40.png) hi Melvin, this is what i have set up currently, i wanted to keep my email at the current setup I had. Please let me know what I’ve missed here. There is no website set up as yet, was trying to first send the domain over and noticed I wasn’t getting the https. Thanks, Jon ---
**Author:** ![Melvin](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/melvin/32/23606_2.png) [@Melvin](https://answers.netlify.com/u/Melvin)\ **Post date:** [June 9, 2025, 5:22pm UTC](https://answers.netlify.com/t/https-error-after-48-hours-has-not-given-me-a-cert/150554/10 "2025-06-09T17:22:57Z")
HI @JJ84, Thanks for following up. I do see that you have the DNS configured, however, I’m not finding a Netlify site with `trafficwrks`. Could you provide a link to the Netlify UI of the site? It doesn’t appear that `trafficwrks.netlify.app` is the site. ---
**Author:** ![JJ84](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/jj84/32/67688_2.png) [@JJ84](https://answers.netlify.com/u/JJ84)\ **Post date:** [June 9, 2025, 5:55pm UTC](https://answers.netlify.com/t/https-error-after-48-hours-has-not-given-me-a-cert/150554/11 "2025-06-09T17:55:32Z")
I’ve redone everything, the link is this; fastidious-biscotti-420dd3.netlify.app I have assigned domains ---
**Author:** ![sid.m](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/sid.m/32/50638_2.png) [@sid.m](https://answers.netlify.com/u/sid.m)\ **Post date:** [June 9, 2025, 6:38pm UTC](https://answers.netlify.com/t/https-error-after-48-hours-has-not-given-me-a-cert/150554/12 "2025-06-09T18:38:50Z")
> [@JJ84](#): > > fastidious-biscotti-420dd3 I see we were able to successfully provision an SSL certificate. ---
**Author:** ![JJ84](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/jj84/32/67688_2.png) [@JJ84](https://answers.netlify.com/u/JJ84)\ **Post date:** [June 9, 2025, 6:39pm UTC](https://answers.netlify.com/t/https-error-after-48-hours-has-not-given-me-a-cert/150554/13 "2025-06-09T18:39:48Z")
great thanks! Not sure what happened here! ---
**Author:** ![adamsmith12](https://avatars.discourse-cdn.com/v4/letter/a/5e9695/32.png) [@adamsmith12](https://answers.netlify.com/u/adamsmith12)\ **Post date:** [September 10, 2025, 12:42pm UTC](https://answers.netlify.com/t/https-error-after-48-hours-has-not-given-me-a-cert/150554/16 "2025-09-10T12:42:18Z")
That’s a great point, DNS propagation delays combined with caching issues can easily make it look like something’s broken when it’s really just a matter of time. Clearing the local DNS cache or using tools like whatsmydns is a smart way to double-check that records are updating correctly worldwide. It usually sorts itself out once everything syncs up.