Our SSL certificate is not renewing even though it says it has been renewed in Netlify. Can anyone help me resolve this?

Hi Ryan,

Think we just got this fixed up for you via the helpdesk. For others who may be curious what the situation was:

  • Ryan saw a current certificate in our UI on the Domain Settings page
  • Ryan’s DNS was optimally configured
  • Yet we were serving some older SSL certificate

I found several duplicate certificates in our databse which can happen when you change the set of hostnames on a site and/or move hostnames between sites on Netlify, and have resolved it so the site is working correctly again. There was no easy way for Ryan to self-serve on this so the post here was good thinking.

Thanks for the help!

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