How to recover my account?

[SYuan03]

When I took a photo of my ID on the computer, I cut out a part because of the camera, but then said it didn’t match, and I couldn’t cut it out again.
Please help.
My email: sy.ding@smail.nju.edu.cn
I use My github SYuan03(linked to sy.ding@smail.nju.edu.cn) to log in
I need help! Please!

[SamO]

Hi, please follow the instructions outlined in the support guide below.

[Support Guide] HELP! I can't login to my Netlify account!

Are you having difficulties logging in or signing up for a Netlify account? Guess what you’re in the right place! There are usually two reasons why this happened: You recently signed up for our platform you were automatically marked as spam in an effort to crack down on fraudulent behavior. You engaged in spam or fraudulent behavior. Please view our terms of service which outlines expectations for use on our platform. How can you resolve these issues if one of the following has happened…