How does Netlify knows which site to route to if using A record point to load balancers?

[elsont]

Hi there,
I wish to maintain my own custom domain DNS at my provider(not using netlify DNS), so im going to add an A record to point to 104.198.14.52 (netlify load balancers).

However, it keeps showing “Not Found” on my custom domain.

How does Netlify knows which site to route to if i’m using this method. For example, my netlify site name is somename.netlify.com

My custom domain is: anothername.net

How does the A record knows to route to my somename.netlify.com?

Thank you.

[perry]

did you give this a read through by chance?

[Support Guide] Can I host my site on Netlify but keep my DNS at my domain registrar?

Last reviewed by Netlify Support: Sep 2023 You sure can! This will be a three-step process but don’t worry, it’s not that hard. Go ahead and log in to your Netlify account, and add the name of the awesome domain you own to your site in Site settings > Domain management >Domains > Production domains. Pull up the website for your DNS host. This is likely your domain registrar, aka the place where you bought your domain. You’ll want to navigate to your DNS records section and create these t…

[elsont]

Hi Perry,

yes i read this post before posting my qeustion but its dosent specifically address my question here so im posting to ask about it. My cname for www. is pointed to my netlify subdomain, still showing up as “Not Found”, then when i switch my A record to point to load balancers too it shows up as “Not Found”.

So i wish to know how netlify resolves which site to point to if our A record is pointing to the load balancer’s IP.

[laura]

@elsont Can you provide the actual netlify subdomain so we can check out what you have for your DNS settings currently? Thank you!

[hillary]

Hello!

For any Forums members who encounter this thread, as of March 25, 2021 we have changed our load balancer to 75.2.60.5 . Should you be following this post for guidance, please use this moving forward. We want to make sure you have the most up to date information! Please see our Docs, this Support Guide, and our Status Page from March 25th for details.

Best,
Hillary

[joely49]

Hmm - just yesterday (Oct '23) I also was given the old load balancer address of 104.198.14.52. I don’t recall which specific Netlify page it came from. It may have been the AI.