Hi, form submission email notifications from my site are not being delivered
to noguchi.tcompany@gmail.com.
I have verified:
- The notification is configured correctly (email notification on new
submission from any form) - Submissions are recorded as verified (not spam)
- Nothing arrives in Gmail spam or anywhere (“in:anywhere netlify” returns nothing)
- I deleted and recreated the notification
- Notifications to OTHER addresses (another Gmail and a docomo.ne.jp address)
ARE delivered fine
So the issue is specific to this one address. Could you please check whether
this address is on a suppression/bounce list on your email provider’s side
and remove it?
Site: t-company.co.jp (Netlify subdomain: t-company-realestate.netlify.app)
Thank you!
Additional evidence: password reset emails from Netlify also never arrive
at this address, while they arrive at other addresses. This strongly
suggests the address is suppressed at your email provider’s side.