# Hi DNS Zone release request for autocrypto.online

**URL:** <https://answers.netlify.com/t/hi-dns-zone-release-request-for-autocrypto-online/164059>\
**Category:** Support\
**Tags:** netlify-newbie, netlify-dns-https-ssl\
**Created:** [June 19, 2026, 5:33pm UTC](https://answers.netlify.com/t/hi-dns-zone-release-request-for-autocrypto-online/164059 "2026-06-19T17:33:59Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![wizz](https://avatars.discourse-cdn.com/v4/letter/w/b9e5f3/32.png) [@wizz](https://answers.netlify.com/u/wizz)\
**Post date:** [June 19, 2026, 5:33pm UTC](https://answers.netlify.com/t/hi-dns-zone-release-request-for-autocrypto-online/164059/1 "2026-06-19T17:33:59Z")

</div>

Hi Netlify Support,

I lost access to my old Netlify account where I had my domain “autocrypto.online” managed by Netlify DNS.

I am trying to add “autocrypto.online” to my new Netlify site “spectacular-khapse-7f3d90.netlify.app”, but I get the error: “already managed by Netlify DNS on another team”.

To prove my ownership, I have successfully added the TXT verification record at Namecheap with:

- Host: verified-for-netlify
- Value: [https://spectacular-khapse-7f3d90.netlify.app/](https://spectacular-khapse-7f3d90.netlify.app/)

Could you please manually remove the old DNS zone/team association from the previous account so I can add it to my new site?

Thank you!
