# Help restoring site after domain renewal – SSL certificate error **URL:** \ **Category:** Support\ **Tags:** building, netlify-newbie, netlify-dns-https-ssl, deployment\ **Created:** [August 1, 2025, 2:19pm UTC](https://answers.netlify.com/t/help-restoring-site-after-domain-renewal-ssl-certificate-error/155226 "2025-08-01T14:19:21Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![votebetterapp](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/votebetterapp/32/67688_2.png) [@votebetterapp](https://answers.netlify.com/u/votebetterapp)\ **Post date:** [August 1, 2025, 2:19pm UTC](https://answers.netlify.com/t/help-restoring-site-after-domain-renewal-ssl-certificate-error/155226/1 "2025-08-01T14:19:21Z")
Hi everyone, I hope you’re all doing well. I’m reaching out for help getting my site (votebetter.app) back online after renewing the domain. **Context:** I’ve been maintaining the domain through Namecheap with auto-renew enabled, but recently had to renew it manually due to an expired credit card. In the past, renewing the domain was enough for the site to resume working. **What happened this time:** After renewing the domain via Namecheap, the site did not come back online. When I visit the URL, I now see this message: **Your connection is not private** Attackers might be trying to steal your information (for example, passwords, messages, or credit cards). NET::ERR\_CERT\_COMMON\_NAME\_INVALID Subject: \*.netlify.app **Namecheap support confirmed:** - The domain is active. - DNS records point to third-party nameservers and seem to be propagating. - The IP address currently associated seems to be a Google-owned IP - Since DNS and SSL aren’t managed by them, they recommended contacting the hosting provider- which I believe is Netlify? regarding the SSL certificate error and any related hosting issues. **What I need help with:** - What are all the factors I need to account for to get the site back up and running? So far I believe I’ve resolved the domain issue. Is all that remains the DNS and SSL? - Guidance on fixing the error message I see when I go to my site: (NET::ERR\_CERT\_COMMON\_NAME\_INVALID). - Any steps I should take to restore the site? I’m not a developer and didn’t originally set this up, so I appreciate any support or clarification you can offer. Thank you so much for your time and consideration. Eagerly awaiting your response! Stephanie ---
**Author:** ![wowcode56](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/wowcode56/32/67688_2.png) [@wowcode56](https://answers.netlify.com/u/wowcode56)\ **Post date:** [August 4, 2025, 5:03am UTC](https://answers.netlify.com/t/help-restoring-site-after-domain-renewal-ssl-certificate-error/155226/2 "2025-08-04T05:03:08Z")
If your domain is active then the SSL certificate on Netlify need to be reissued or linked correctly. Try updating DNS and renewing SSL. This resource might be of use - [https://cheapsslweb.com/blog/how-to-fix-neterr\_cert\_common\_name\_invalid-error/](https://cheapsslweb.com/blog/how-to-fix-neterr_cert_common_name_invalid-error/) ---
**Author:** ![sid.m](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/sid.m/32/50638_2.png) [@sid.m](https://answers.netlify.com/u/sid.m)\ **Post date:** [August 4, 2025, 4:26pm UTC](https://answers.netlify.com/t/help-restoring-site-after-domain-renewal-ssl-certificate-error/155226/4 "2025-08-04T16:26:55Z")
I’ve routed this request to our helpdesk, we’ll follow up via email. ---
**Author:** ![votebetterapp](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/votebetterapp/32/67688_2.png) [@votebetterapp](https://answers.netlify.com/u/votebetterapp)\ **Post date:** [August 5, 2025, 1:06am UTC](https://answers.netlify.com/t/help-restoring-site-after-domain-renewal-ssl-certificate-error/155226/5 "2025-08-05T01:06:33Z")
Hello wowcode56. Thank you for taking the time to respond to my post. I will certainly take a look at that resource and pay it forward. Hope you’re having a great start to the week! Take good care.