Hello,
My Netlify-hosted websites are inaccessible from Egypt on both mobile data and Wi-Fi.
Affected Netlify site:
DNS resolves the hostname to:
35.157.26.135
63.176.8.218
Both IPs refuse HTTPS connections on port 443:
curl -Iv https://papaya-cendol-62295b.netlify.app
Result:
connect to 35.157.26.135 port 443 failed: Connection refused
connect to 63.176.8.218 port 443 failed: Connection refused
However, forcing the same hostname to Netlify’s documented load balancer IP works successfully:
curl -Iv --resolve papaya-cendol-62295b.netlify.app:443:75.2.60.5 https://papaya-cendol-62295b.netlify.app
This returns:
HTTP/2 200
SSL certificate verify ok
Server: Netlify
This confirms that the deployment, SSL certificate, and website files are working correctly. The issue appears to be related to the DNS/CDN routing or regional edge addresses being returned to users in Egypt.
The same problem is also affecting my custom domain:
Could someone from the Netlify networking/CDN team investigate why the following addresses are refusing connections from Egypt?
35.157.26.135
63.176.8.218
Site name: papaya-cendol-62295b
Location: Egypt
Connection tested: Mobile data and Wi-Fi
Thank you.