Function crashes with 502 - The deployment failed while serving the request

Hi there,

In recent months we see a lot of function crashes (502 - The deployment failed while serving the request). It happens randomly to any of our functions and resolves itself by retrying the action 1-2 times. I don’t think this is a timeout issue because the crash happens after 2-3 seconds.

By looking through the support forum I found that this might be related to cold-start issues after 15 minutes of inactivity. If that’s the case, what is the recommended workaround / strategy to overcome this?

Crash logs:
01K1JQKTN6B6HXG3KT0D6ZVSYE
01K1JQKB0NJ2A79EPHV8DE18WZ

Site ID:
d641f785-408c-4f67-a7b1-4b0a7668a7a1

Thanks,
Robin

I’ve routed this request to our helpdesk, we’ll follow up via email.

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