Title: Free team shows “run out of credits” with 29.5/30 credits remaining — production deploys disabled
Hello,
My team “Denim-E” is showing the banner “Denim-E has run out of credits — Your sites may go offline and production deploys and Agent Runners are currently disabled”, even though my Usage & Billing page clearly shows 29.5 / 30 credits remaining (granted July 4, 2026, expires July 23, 2026 — the period has only just started).
This appears to match the stuck credit-flag bug several other users have reported recently (e.g. topics #164632, #164554 and #164129 — credits available but deploys blocked with “credit usage exceeded”).
Could you please check my account and manually clear the stuck flag?
Details:
- Team: Denim-E
- Affected site: denime-hr (https://denime-hr.netlify.app)
- Credits shown as available: 29.5 / 30
- Credits granted: July 4, 2026 · Expires: July 23, 2026
- Plan: Free
This is blocking production deploys for our company’s live recruitment portal, so a quick fix would be greatly appreciated. Thank you!