# Free plan stuck on operational credits — production deploys paused

**URL:** <https://answers.netlify.com/t/free-plan-stuck-on-operational-credits-production-deploys-paused/167391>\
**Category:** Support\
**Tags:** deployment\
**Created:** [August 23, 2026, 5:28am UTC](https://answers.netlify.com/t/free-plan-stuck-on-operational-credits-production-deploys-paused/167391 "2026-08-23T05:28:13Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![arka935](https://avatars.discourse-cdn.com/v4/letter/a/dbc845/32.png) [@arka935](https://answers.netlify.com/u/arka935)\
**Post date:** [August 23, 2026, 5:28am UTC](https://answers.netlify.com/t/free-plan-stuck-on-operational-credits-production-deploys-paused/167391/1 "2026-08-23T05:28:13Z")

</div>

Hi Netlify team,

My team “arka935’s team” is on the Free plan. The dashboard shows the banner “arka935’s team is now running on operational credits — production deploys and Agent Runners are paused.”

However, my Usage & Billing page shows:

- Plan: Free
- Billing period: Aug 10 – Sep 9
- Credits available: 30 (with warning icon)
- Concurrent builds: 0/1

This looks like the known July/August 2026 credit-flag bug reported by many other Free plan teams recently, where production deploys are blocked even though the credit balance still shows a positive number.

Could you please check my team and reset the flag so production deploys work again?

Thank you.