Hi Netlify team,
My team “mus studio” is stuck on the Free plan with production deploys and Agent Runners paused. The dashboard shows:
“mus studio is now running on operational credits — production deploys and Agent Runners are paused. The remaining balance is from operational credits that help keep your sites online and can’t be spent on production deploys or Agent Runners.”
This looks like the known July/August 2026 credit-migration bug reported by several other Free plan teams recently, where production deploys are blocked despite an unused monthly credit balance.
Details:
- Team: mus studio
- Site name:mus-eyelash.netlify.app
- Plan: Free
- Billing period: Jul 8 – Aug 7
- Credits available: 30
Could you please reset the stuck credit flag on my account so I can resume deploying? Thanks!