# Free plan stuck on operational credits — production deploys blocked despite 30 credits available

**URL:** <https://answers.netlify.com/t/free-plan-stuck-on-operational-credits-production-deploys-blocked-despite-30-credits-available/166842>\
**Category:** Admin\
**Tags:** billing-pricing\
**Created:** [August 13, 2026, 11:43am UTC](https://answers.netlify.com/t/free-plan-stuck-on-operational-credits-production-deploys-blocked-despite-30-credits-available/166842 "2026-08-13T11:43:02Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![martinprochazka94](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/martinprochazka94/32/67688_2.png) [@martinprochazka94](https://answers.netlify.com/u/martinprochazka94)\
**Post date:** [August 13, 2026, 11:43am UTC](https://answers.netlify.com/t/free-plan-stuck-on-operational-credits-production-deploys-blocked-despite-30-credits-available/166842/1 "2026-08-13T11:43:02Z")

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Hi Netlify team,

My team **martinprochazka94’s team** is on the Free plan (billing period Aug 6 – Sep 5). The dashboard banner says “running on operational credits — production deploys and Agent Runners are paused” and drag-and-drop deploys are blocked.

However, Usage & Billing shows **30 credits available** , and the billing period only started a week ago. The tooltip claims all credits are used, which contradicts the balance shown.

This matches the known July/August 2026 credit-flag bug reported by many Free plan teams. Please reset the flag and re-enable production deploys for my team.

Site: jsc-slpl (app.prochazkaplzen.cz)

Thanks.