# Free plan stuck on operational credits despite 27 credits available — production deploys blocked

**URL:** <https://answers.netlify.com/t/free-plan-stuck-on-operational-credits-despite-27-credits-available-production-deploys-blocked/166087>\
**Category:** Support\
**Tags:** billing\
**Created:** [July 30, 2026, 9:36pm UTC](https://answers.netlify.com/t/free-plan-stuck-on-operational-credits-despite-27-credits-available-production-deploys-blocked/166087 "2026-07-30T21:36:34Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![itoshohei0531](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/itoshohei0531/32/81465_2.png) [@itoshohei0531](https://answers.netlify.com/u/itoshohei0531)\
**Post date:** [July 30, 2026, 9:36pm UTC](https://answers.netlify.com/t/free-plan-stuck-on-operational-credits-despite-27-credits-available-production-deploys-blocked/166087/1 "2026-07-30T21:36:34Z")

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Hi Netlify team,

My team “itoshohei0531’s team” is showing the banner “itoshohei0531’s team is now running on operational credits — production deploys and Agent Runners are paused”, but my Usage & Billing page shows 27 credits still available (with a warning icon next to the balance).

This looks like the known July 2026 stuck credit-flag bug reported by many other Free plan teams this month, where production deploys are blocked even though the team still has a remaining balance.

Team: itoshohei0531’s team  
Plan: Free  
Billing period: Jul 19 – Aug 18  
Site name: okan-batumi.netlify.app

Could you please reset the stuck credit flag and re-enable production deploys?

Thank you!