# Free plan stuck on operational credit production deploys paused

**URL:** <https://answers.netlify.com/t/free-plan-stuck-on-operational-credit-production-deploys-paused/170524>\
**Category:** Support\
**Tags:** billing\
**Created:** [September 23, 2026, 10:13am UTC](https://answers.netlify.com/t/free-plan-stuck-on-operational-credit-production-deploys-paused/170524 "2026-09-23T10:13:58Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![adityabarewar865-sud](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/adityabarewar865-sud/32/83186_2.png) [@adityabarewar865-sud](https://answers.netlify.com/u/adityabarewar865-sud)\
**Post date:** [September 23, 2026, 10:13am UTC](https://answers.netlify.com/t/free-plan-stuck-on-operational-credit-production-deploys-paused/170524/1 "2026-09-23T10:13:58Z")

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Hi Netlify Support Team, My free tier team account is currently locked out of production deploys due to a known operational credits bug. Here are my account details: • Team Name: SIH2026 • Issue: “SIH2026 is now running on operational credits” error banner is active. Existing sites are live, but production deploys and Agent Runners are entirely paused. Could an administrator please look into this and reset our free plan build credits flag so we can resume normal deploys? Thank you!