Hi Netlify team,
All production deploys on my team are returning HTTP 403 with:
“Account credit usage exceeded - new deploys are blocked until credits are added”
The account record does not support that block. From GET /api/v1/accounts:
credits = {“included”: 300, “used”: 0}
usages_exceeded =
sites_with_usage_exceeded =
configurable_limits_exceeded =
blocked_by_orb_migration = false
Details:
Team name: ponlapat-w’s team
Team slug: ponlapat-w
Plan: Free
Site name: night-shift-ipdi6
Site ID: 992d52bf-5f37-478c-a852-a39dc718932a
Billing period: 2026-09-14 to 2026-10-14 (America/Los_Angeles)
Draft deploys (netlify deploy, without --prod) succeed normally.
Only --prod is blocked.
This matches the stale credit-usage flag that several other Free plan teams
have reported in this category since July. Could you please reset the flag on
my account so production deploys work again?
Thank you.