Free plan incorrectly shows "run out of credits" and blocks all deployments

Support
1

Hello,

My Netlify team “ronny-vendas” is incorrectly showing “run out of credits” even though I am using the Free plan.

All production deployments are blocked.

My site:

The problem started unexpectedly and appears to be caused by a stale credit usage flag.

Could someone from the Netlify team please review my account and remove this incorrect credit restriction?

Thank you very much.

2

Hello! Just following up on this issue. My production deployments are still blocked because my account incorrectly shows “run out of credits” even though I am on the Free plan. Could someone please review my account? This is affecting my business and I cannot deploy updates. Thank you very much!