Free plan: "credits used up" banner and paused production deploys despite minimal usage

Team: Tesisatci biziz (Free plan)
Site: kadikoyaciltesisat.com (ornate-dragon-f26b5e)
Billing period: Sep 6 - Oct 5, 2026

My dashboard shows “Your available credits for this billing cycle are used
up” and production deploys are being skipped with “Skipped due to account
credit usage exceeded”.

The Free plan includes 300 credits/month, but my usage insights for this
billing period show:

  • Builds: 16 minutes (~25 builds)
  • Bandwidth: 158.9 MB
  • Web requests: 16K
  • Functions compute: 0.75 GB-Hrs
  • Image transformations: none
  • Agent runs: none (No tasks found)
  • Team members: 1

Credit balance shows 25.1 / 30 operational credits remaining, granted
Sep 10, expiring Oct 6.

This usage is far below the 300-credit monthly allowance. Based on other
reports in this forum this looks like a stale credit usage flag rather
than real consumption. Could someone from the Netlify team check the
account and clear it so production deploys can resume?

Thanks.