Hi Netlify team,
My team is showing the error “Account credit usage exceeded - new deploys are blocked until credits are added” when attempting a production deploy. However, my Usage & Billing page shows 29/30 credits available (with a warning icon next to the number), not an actually exhausted balance.
This looks like it matches the same “stuck credit-flag” bug that several other Free plan teams have reported this month with an identical error message and healthy remaining balance.
Team: sociolinguistics369
Plan: Free
Billing period: Jun 30 – Jul 29
Credits available per dashboard: 29/30
I’ve already tried logging out and back in, which didn’t resolve it.
Could someone please check my team and reset the stuck flag so production deploys are re-enabled? I have a site launch I’m trying to complete today.
Thank you!