hello,
I’m using a React-based static website (Gatsby powered), hosted on Netlify, with a form. The form is working perfectly, but somehow, the submissions are not sent to one of the email I added for notifications. The email is with a .studio TLD.
Does someone have any tips for that?
Thanks !
Hi, @Camvillard. In most cases, this happens because the email address is questions either had a delivery error or some other kind of email issue.
If you tell us the email address which isn’t receiving the notifications we can check on it to see why they are not being sent.
You can post that the email address publicly or you can private message (PM) that to one of our support staff. I’ve confirmed that PMs are enabled for your community login. Please keep in mind that only one person can see the PM and this will likely mean a slower reply than posting the information publicly. Please feel free to reply to however you prefer though.