Form submission not received

Hi,

We’re using Exchange as our email distributor and having some difficulties with the reception of the filled out form on our website. We’ve used three email adresses and all exhibits the same symptoms: emails from fromresponses@netlify.com were received successfully at first but after april or so, they are not showing up anymore. No signs of them in the spam folders either. The email used is whitelisted in the Exchange domain admin panel. Forms are received sucessfully on a GMail account.

Any pointers?

Hiya, sorry you are having trouble getting your forms to work.

This Support Guide is the first port of call to debug any forms issues. There are also many other Support Guides for forms - you can find them here: #Netlify-support:support-guides

We also recommend trying to search the forums or look at topics tagged Netlify forms if you haven’t already - it’s likely your question was already asked by someone else!

If you are still having problems, please provide more information such as what you have already tried, and a link to your live form. :slight_smile: