Failure to provision a Let’s Encrypt certificate

Hello, I am trying to transfer my site to use my custom domain name (purchased at namecheap). I was successful in verifying the DNC configuration but when I try to provision my certificate I am getting a missing certificate error message. It has been 5 days since the DNS configured successfully, so time shouldn’t be my issue. I am unsure of what to do to resolve this. Thanks for your help!

Hey @ajpetz,

Starters for 10, could you ensure that you’ve worked through this handy common issue discussion? There’s some useful tips to ensure that everything is as expected and even a link out to the custom domains and DNS doc.

Let me know how you get on!

Thanks @Pie. I had looked used these documents initially. I haven’t changed anything today but it is now working! Appreciate the help.

1 Like