Hello,
I have this problem when submitting a (form) on my website:
https://www.mywebsite.fr/
(the form is reachable by clicking on the button “Inscription” in the header)
Sometimes, some of my test users get a 502 error when redirecting to the action page, but not always: https://www.mywebsite.fr/merci/:
" Description: The server requested closed the connection before the transaction was completed."
When I submit the form, I make three things:
- upload the data to Firebase
- send a message to the user via a Netlify Function
- submit to Netlify and send a notification by email via Netlify.
When the user gets this error, the first two operations get done right but not the last operation (submit to Netlify and send a notification by email via Netlify) and I can’t retrieve the form data in Netlify Forms section (it’s not sent).
Could it be a timeout problem? and if so, what can I do to resolve it?
Thanks a lot for your help,
David
