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Error message “custom_domain is owned by another account”


I am receiving this error message “custom_domain is owned by another account” when trying to add a new site with custom domain.

The domain name is https://hybridart.hu and the Netlify DNS name: https://hybridart.netlify.app.

Maybe this is because transfering the site from old Netlify account to new Netlify account, I found same situation in Netlify custom Domain: custom_domain is owned by another account.
I am already going to go ahead and verify ownership as you described in another posts.


Hmm, so are you Kristóf? Usually we ask the current owner (since in this case Kristóf’s account is active still) to approve transfers like this, rather than just ripping the name away from their existing control.

If you are Kristóf, we do not intend for you to have two starter level accounts, so we’d ask for you to create the site in the existing account.

Let me know what you think!

No, I am not Kristóf, and I have no idea why Kristóf is using our domain in his account.

I put the a TXT record with this post URL for verified-for-netlify.hybridart.hu to prove the real domain owner is me.



We also don’t know. I’d guess he worked with it in the past, since it doesn’t look like the kind of domain name you’d use for testing :slight_smile:

Seems like you did find him, since as far as I can tell, it is removed from Kristóf’s site and applied to yours already?

could you please remove dns mapping of testtracker.xyz from all sites.

SiteID: 02a4e5ac-0333-4946-932e-37d853105284

Hi, @nyletechcodebase. Would you please create a verification DNS record as explained in this support guide below?

Please reply here once the record is in place or if there are any questions.

TXT record setup completed. please do the needful.

Hi, @nyletechcodebase. The DNS zone has been removed and you should be able to add this domain to your site and team now.

If there are other questions or if it still doesn’t work, please let us know.


Thanks lot. it worked.

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