# Error in our production site regarding invalid SSL cretificate!

**URL:** <https://answers.netlify.com/t/error-in-our-production-site-regarding-invalid-ssl-cretificate/100578>\
**Category:** Support\
**Tags:** netlify-dns-https-ssl\
**Created:** [August 28, 2023, 2:36pm UTC](https://answers.netlify.com/t/error-in-our-production-site-regarding-invalid-ssl-cretificate/100578 "2023-08-28T14:36:54Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![Gadi\_B](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/gadi_b/32/54074_2.png) [@Gadi\_B](https://answers.netlify.com/u/Gadi_B)\
**Post date:** [August 28, 2023, 2:36pm UTC](https://answers.netlify.com/t/error-in-our-production-site-regarding-invalid-ssl-cretificate/100578/1 "2023-08-28T14:36:54Z")

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Some of our users (including myself) are getting error messages when trying to access out site [https://spikes.studio](https://spikes.studio).

I’ve tried to renew the cretificate but it didn’t work.  
It might be related to the fact that I’ve added new NS records (with ‘blog’ host) to our GoDaddy domain management.

Please help! it’s out production site!  
Thanks.

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**Author:** ![zafar](https://avatars.discourse-cdn.com/v4/letter/z/dc4da7/32.png) [@zafar](https://answers.netlify.com/u/zafar)\
**Post date:** [August 28, 2023, 3:40pm UTC](https://answers.netlify.com/t/error-in-our-production-site-regarding-invalid-ssl-cretificate/100578/2 "2023-08-28T15:40:31Z")

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I am facing the same issue. If you check your certificate it shows the netlify provided sub-domain’s name,  
not the sites name

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**Author:** ![Gadi\_B](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/gadi_b/32/54074_2.png) [@Gadi\_B](https://answers.netlify.com/u/Gadi_B)\
**Post date:** [August 28, 2023, 4:05pm UTC](https://answers.netlify.com/t/error-in-our-production-site-regarding-invalid-ssl-cretificate/100578/3 "2023-08-28T16:05:15Z")

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did it start like couple of hours ago.  
I’ve tried to renew the certificate but it didn’t work.  
anyone else having this issue?  
what can be done?

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**Author:** ![behavehealth](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/behavehealth/32/51401_2.png) [@behavehealth](https://answers.netlify.com/u/behavehealth)\
**Post date:** [August 28, 2023, 4:16pm UTC](https://answers.netlify.com/t/error-in-our-production-site-regarding-invalid-ssl-cretificate/100578/4 "2023-08-28T16:16:45Z")

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I am facing the same issue here. It links to Netlify’s domain directly instead of ours.

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<div class="post-metadata">

**Author:** ![zafar](https://avatars.discourse-cdn.com/v4/letter/z/dc4da7/32.png) [@zafar](https://answers.netlify.com/u/zafar)\
**Post date:** [August 28, 2023, 4:20pm UTC](https://answers.netlify.com/t/error-in-our-production-site-regarding-invalid-ssl-cretificate/100578/5 "2023-08-28T16:20:19Z")

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Yes, it started couple hours ago. I am also trying to find solutions.

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<div class="post-metadata">

**Author:** ![Gadi\_B](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/gadi_b/32/54074_2.png) [@Gadi\_B](https://answers.netlify.com/u/Gadi_B)\
**Post date:** [August 28, 2023, 4:21pm UTC](https://answers.netlify.com/t/error-in-our-production-site-regarding-invalid-ssl-cretificate/100578/6 "2023-08-28T16:21:57Z")

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I’m exchanging messages with some guys at Let’s encrypt.  
maybe it will give us more info

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<div class="post-metadata">

**Author:** ![Gadi\_B](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/gadi_b/32/54074_2.png) [@Gadi\_B](https://answers.netlify.com/u/Gadi_B)\
**Post date:** [August 28, 2023, 4:58pm UTC](https://answers.netlify.com/t/error-in-our-production-site-regarding-invalid-ssl-cretificate/100578/7 "2023-08-28T16:58:26Z")

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Let’s Encrypt guys say the certificate is ok , might be a nelify thing.  
Were any of you was able to renew their certificate?

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**Author:** ![carlana](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/carlana/32/62504_2.png) [@carlana](https://answers.netlify.com/u/carlana)\
**Post date:** [August 28, 2023, 5:00pm UTC](https://answers.netlify.com/t/error-in-our-production-site-regarding-invalid-ssl-cretificate/100578/8 "2023-08-28T17:00:44Z")

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Sounds like it is the same as [NET::ERR\_CERT\_COMMON\_NAME\_INVALID aspirethemes - #2 by carlmjohnson](https://answers.netlify.com/t/net-err-cert-common-name-invalid-aspirethemes/100576/2) and [https://www.netlifystatus.com/incidents/2gv8vc5vwrk6](https://www.netlifystatus.com/incidents/2gv8vc5vwrk6) but it seems to be resolved now.

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<div class="post-metadata">

**Author:** ![zafar](https://avatars.discourse-cdn.com/v4/letter/z/dc4da7/32.png) [@zafar](https://answers.netlify.com/u/zafar)\
**Post date:** [August 28, 2023, 5:03pm UTC](https://answers.netlify.com/t/error-in-our-production-site-regarding-invalid-ssl-cretificate/100578/9 "2023-08-28T17:03:37Z")

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Yes, It is resolved now!

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**Author:** ![SamO](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/samo/32/41847_2.png) [@SamO](https://answers.netlify.com/u/SamO)\
**Post date:** [August 28, 2023, 5:06pm UTC](https://answers.netlify.com/t/error-in-our-production-site-regarding-invalid-ssl-cretificate/100578/10 "2023-08-28T17:06:35Z")

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Hi y’all we have an incident at this time we have deployed a fix.

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<div class="post-metadata">

**Author:** ![Gadi\_B](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/gadi_b/32/54074_2.png) [@Gadi\_B](https://answers.netlify.com/u/Gadi_B)\
**Post date:** [August 28, 2023, 5:06pm UTC](https://answers.netlify.com/t/error-in-our-production-site-regarding-invalid-ssl-cretificate/100578/11 "2023-08-28T17:06:54Z")

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yep! thanks everyone!

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<div class="post-metadata">

**Author:** ![Gadi\_B](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/gadi_b/32/54074_2.png) [@Gadi\_B](https://answers.netlify.com/u/Gadi_B)\
**Post date:** [August 28, 2023, 5:07pm UTC](https://answers.netlify.com/t/error-in-our-production-site-regarding-invalid-ssl-cretificate/100578/12 "2023-08-28T17:07:28Z")

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thanks for the update

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<div class="post-metadata">

**Author:** ![Melvin](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/melvin/32/23606_2.png) [@Melvin](https://answers.netlify.com/u/Melvin)\
**Post date:** [August 28, 2023, 5:22pm UTC](https://answers.netlify.com/t/error-in-our-production-site-regarding-invalid-ssl-cretificate/100578/13 "2023-08-28T17:22:59Z")

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Hi,

Just as an added updated, if you were impacted, please be sure to update your DNS settings as described here: [Configure external DNS for a custom domain | Netlify Docs](https://docs.netlify.com/domains-https/custom-domains/configure-external-dns/#configure-an-apex-domain)

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<div class="post-metadata">

**Author:** ![zafar](https://avatars.discourse-cdn.com/v4/letter/z/dc4da7/32.png) [@zafar](https://answers.netlify.com/u/zafar)\
**Post date:** [August 28, 2023, 5:33pm UTC](https://answers.netlify.com/t/error-in-our-production-site-regarding-invalid-ssl-cretificate/100578/14 "2023-08-28T17:33:50Z")

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Thanks for letting me know. I will do it
