Error "A DNS zone for this domain already exists on NS1" error trying to create DNS zone ""

Dear support team. I receive error “A DNS zone for this domain already exists on NS1” error trying to create DNS zone “

I’ve just bought domain (in and its nameserver is, not NS1.

Could you please, help me to assign my domain to the site?

Thanks a lot.

I would like to say thank you to Netlify, you help the internet a lot.

NS1 is our domain host, and someone (other than us) has set up a zone there. Perhaps you, in the past, or some hosting provider of yours in the past?

Only one copy of a zone can be set up on their entire service, so it will have to be removed by them so you can re-use it here.

At any rate, they’d have no reason to believe us about it since we aren’t involved with it (yet :)). But you, since you own the domain - you can contact them at for help in removing it and I think they’ll believe you :slight_smile:

thank you @fool. I’ll try. Actually, I add 2 domains, and all of them have the same problem.

Hi, @lockevn, if there are other questions please ask them anytime.

Also, if NS1 is able to help you resolve this, please feel free follow-up here to let us know. Your experience could help others in a similar situation if they are able to learn what worked for you.

1 Like

I have the same issue with

Then you’ll wanna follow the same advice :smiley: