Hello, I followed the guide on setting a custom domain to the netlify page while keeping the domain at the registrar.

The www subdomain works (, but when going to the main domain (, the user is presented with the error:


If the user hit’s the domain without https the user is presented with a similar error:


More Information:

Default subdomain:

Primary domain:

Redirects automatically to primary domain:

Can you please guide us on what configuration to change to resolve this issue? Thanks!

Hi, @Vabble. The quickest solution in cases where an SSL certificate is missing one of the custom domains (the apex domain in this case), is to click the “Renew certificate” button here:

When I did this it updated the SSL certificate to include both domains names ( and

If there are other questions or concerns, please let us know.

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