Everything is working on my end, but the last step says that I should reach out to Netlify technical support to extend my SSL cert to my subdomains. Would this be the correct place to post about that and get it extended?
Sorry about that, I thought it might be linked to my community user.
The site is hula.netlify.com. The domain I use through my DNS is www.hula.com and I have just added dev.hula.com (the subdomain I wish to extend the DNS to). I may add a staging subdomain in the future, so if it’s possible to get a wildcard SSL that would be perfect!
Hmm, strange. I’ve just tested dev.hula.com in both Chrome and Firefox and I am seeing the cert in both. And I’ve confirmed your DNS is correct. Can you try a hard refresh of your browser, or try a different browser or device and let me know if the issue persists?
Please delete that configuration if you are not using Netlify DNS as it will only cause issues. (Note, I do not show that enabled or working at this time. I’m pretty sure it is safe to delete.) The name servers used at not the Netlify control name servers:
lona.design. 172800 IN NS ns-1398.awsdns-46.org.
lona.design. 172800 IN NS ns-1965.awsdns-53.co.uk.
lona.design. 172800 IN NS ns-251.awsdns-31.com.
lona.design. 172800 IN NS ns-869.awsdns-44.net.
For third-party DNS, the instructions are found above (and here is a link).
I do show the branch has been deployed. However, I’m not seeing a subdomain which exactly matches the branch name (which is a requirement). The subdomain is dev but the branch name is develop:
dev.lona.design. 3600 IN CNAME develop--lona-frontend.netlify.com.
Would you please change the subdomain to match the branch and then let us know. (Changing dev.lona.design to develop.lona.design.)We’ll be able to update the SSL certificate once this is done.
I was trying to add SSL Certificate to the subdomain I created. The apex domain is ficting.com and subdomain is api.ficting.com. The DNS is managed by Netlify. The SSL certificate works fine on my apex domain.It would be very helpful if I can get any information how to add the SSL to my subdomain
Hi, @realabbas. I see that api.ficting.com is an A record pointing to some IP address outside of Netlify.
We can only provide the Let’s Encrypt certificates for domain names that direct to Netlify (and api.ficting.com is not directing to our systems).
There is no way to export the Let’s Encrypt SSL certificates from Netlify. If you want to have an SSL certificate for this domain at that IP address, you will need to buy or create your own SSL certificate and upload it to that system.
If there are other questions about this, please let us know.
Hi @luke I seem to have a similar issue - at netlify I have created a CNAME subdomain zamow.youmiko.vg that redirects to external site that has it’s own SSL cert. I would assume zamow.youmiko.vg will be covered by the let’s encrypt cert offered by netlify but it does not seem to be the case. can you help? thanks!
Hi, @michalj, Netlify will only provision SSL certificates for domain names which both:
point to our service
are added to a site at Netlify
I see this domain name (zamow.youmiko.vg) pointing to Netlify but I don’t show it added to any sites (under Site Name > Settings > Domain management > Custom domains).
If you point it to a Netlify site, we can provide the SSL certificate (for example if you proxy the domain to some other site).
If on the other hand you point the domain name to some third-party service, you will need to contact that service provider to get the SSL certificate working on their service. We can only provision SSL for domains which we are the hosting provider for.
If this domain is added to a Netlify site and it still doesn’t work, please let us know what site this is for. Similarly, if there are any other questions please reply with those anytime.