Emails not being sent from form

Hi,

I noticed that my site contact form is not being able to send emails anymore. When I do a test submission, the counter on the backend stays at 0/100, and I’m not getting a notification to the email I selected.

Site is Netlify App, and the live site lives here: https://rikarddegler.com/

I tried adding the basic HTML form found here: https://docs.netlify.com/forms/setup/, but it’s still not working. What am I missing?

Thanks in advance,
Rikard

Hey @Rikard,

Your email address existed on our bounce lists and I’ve removed that now. Could you check if you’re receiving emails now?

Hi, thanks for your help, it’s indeed working again. Can I ask why my email was added to your bounce list? I would like to avoid a situation like this in the future if possible.

Thanks again for your help :slight_smile:

Hey there,

Great question! There are many potential reasons an email may end up on a bounce list, including having spamblockers on or having a misconfigured DNS. That being said, Netlify Support is here to help when this pops up :slight_smile: