Hello Netlify Support,
I'm trying to add the custom domain "arterisplus-us.com" to my Netlify site, but I'm encountering an error stating that the domain or subdomain is already registered with another Netlify account. I currently own this domain (purchased from Namecheap), and I've completed the following steps to verify my ownership:
I've added a TXT record to my domain's DNS settings with the following details:
Name: verified-for-netlify
My Netlify site name: https://arterispluss.netlify.app
The exact error message I'm seeing: "domain or subdomain already registered with another Netlify account"
I would greatly appreciate your assistance in verifying my domain ownership and removing it from the other account so that I can use it with my site.
Thank you for your help!
Asad
@asad9873 Looks good to me:
Now you just have to wait for Netlify’s staff to do the removal.
Hi, there. Thank you for making the verification TXT record. Now that the verification is complete, please feel free to delete it at any time.
The domain has been removed from the other account and it should be possible for you to add it now. However, if you still cannot or if there are any questions, please reply here to let us know.
Thanks It is working now.