Hi team,
I’m experiencing a persistent issue with my custom domain getsourcex.com, which was previously working perfectly when hosted via Netlify. After deleting and reconfiguring DNS settings, the domain has been stuck on:
Preparing your domain…
Let’s Encrypt certificate cannot be provisioned** – DNS verification fails with
getsourcex.com doesn’t appear to be served by Netlify”* error.
Here’s what I’ve tried:
- Deleted and recreated the domain and DNS zone from Netlify
- Updated Netlify nameservers at the registrar (Squarespace) multiple times
- Removed all legacy DNS records and re-added only Netlify’s defaults
- Waited over 48+ hours for DNS propagation
- Cleared browser cache, tested on different devices and networks
- Tried renewing Let’s Encrypt SSL manually – still fails
Domain status:
- Nameservers are currently pointed to Netlify
- DNS shows the correct records for both root (
@) andwwwpointing to Netlify app - Website is inaccessible with
ERR_CONNECTION_CLOSED - I have already removed any conflicting records and cleaned Squarespace DNS
My domain: getsourcex.com
It was working great before this reset. I’d really appreciate help on manually verifying or pushing the certificate, or any deeper diagnostics to get it working again.
Thank you 
—Vatsal Raval
workwithsourcex@gmail.com