Log story short, My client currently has a wix website and I need to redirect from Wix to Netlify where I’ve built them another site. Note: They use the Wix domain for business email. I have seen the redirect domain from Wix to Netlify question asked several times here. It seems to be pretty straight forward. However, what I haven’t seen is whether emails tied to the wix domain will be affected. Or is the domain and everything tied to it still governed by wix but a search and click would send you to the netlify version? Thanks for your help.
The workflow that can cause issues with email is this one:
To keep email working all the email related DNS records need to be copied to the Netlify DNS zone before switching the name servers to point to Netlify. People often forget to do this which then causes their email to stop working.
In contrast, this workflow below cannot impact your email because you continue using the existing DNS service. This means that the existing DNS records always stay working and do not need to be copied:
I recommend that second workflow above just. If you use that workflow, the email will continue working as it always has. Nothing about the email will change with the external DNS workflow.