Domain recovery – iphonecaseobera.com

Support
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1

Hello Netlify Support,

I am trying to add the domain iphonecaseobera.com to my current Netlify team, but I keep getting the error “Another site is using this domain”.

This domain was previously assigned to a team that I owned, but that team was deleted. It appears the domain is still linked to that old/deleted team.

Unfortunately, I no longer have access to the previous TXT record that was used for verification, as it was not saved.

I am the rightful owner of the domain and I can complete any alternative verification method you require (for example, adding a new DNS record, uploading a verification file, or any other process you prefer).

Could you please help me remove iphonecaseobera.com from the old/deleted team so I can add it to my current site?

Thank you very much for your assistance.

Kind regards,
Martin Araujo

3

Hey @MNAHEAVY :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.

We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.

Thanks for being here, and keep an eye out for that email from us!