Hello Netlify Team,
I own the domain wozhendehaokewu.com, but when I try to add it to my current Netlify project, I get this error:
“wozhendehaokewu.com or one of its subdomains is already managed by Netlify DNS on another team.”
I cannot find the old team or DNS zone.
My current Netlify site is:
highestz.netlify.app
I have already added a TXT record at my DNS host with the following details:
Name/Host:
verified-for-netlify
Value/Text:
I will update this TXT value to this forum post URL after publishing.
Could you please verify my ownership and remove/release the old Netlify DNS zone so I can add this domain to my current team?
Thank you！
Hey @highest_5_2 
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!