Domain owned by someone else? Uh oh

Current site name: [
custom domain:, error message says the domain is already being used, and I’m the owner. This is probably true as I did something wrong with another account.

Hey there, this is happening because the custom domain you’re trying to use already exists on Netlify under a different account.

If you have some idea of who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved is for you to contact that person directly and ask them to remove the domain from their account here:

Netlify App > “Options” dropdown > “Remove domain”

If you’re not sure, please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.

Hello, failed to mention I’m the only owner. I might’ve used a deploy button on a now-deleted account.

hi there, did you create the record for us to check?

Hello! Thanks for the response. Yup, I created the record.

Hi, @stephenanfield. We have remove the domain from the other team.

If here are still any problems adding the domain to your team now, please let us know.