Hi,
I’m trying to connect my domain visurai.de, but Netlify says it is already managed by another team.
That previous team/account has already been deleted and I no longer have access.
I have added the TXT record “verified-for-netlify” to verify ownership.
Request ID: 01KQHNNJMDAG4M2HJEJNFV7CZF
Please release the domain so I can use it in my current account.
Thanks!
Hey @Joseph_Yatim 
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!