Domain issue not fixed no reply from the support team

Already uploaded a post about not being able to access my old domain to put in my new project. Regarding that post, it didnt get any reply from the support team or get fixed. so please find this post and fix the problem from this link - Domain [custom domain] managed by Netlify DNS on another team.

thank you,

duplicate: Domain [custom domain] managed by Netlify DNS on another team - #2 by marcus.little