Subject: Domain stuck on deleted team – please release
Message:
Hello,
My domain bkfinance.uk was previously connected to a Netlify team that has now been deleted.
I have changed the nameservers back to Fasthost (ns1.livedns.co.uk etc.), but when trying to add the domain to my new Netlify account it says:
“bkfinance.uk is already managed by Netlify DNS on another team.”
Please manually release this domain from the old team so I can connect it to my new site.
Thank you.
Hey @benjaminkhatri199-bo 
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!