i just bought and registered a new domain on other site and when i added custom domain on netlify, it said that “Another site is already using this domain”. What should i do now?
Hi @hoonours! Welcome to netlify community.
Please provide the domain name and the name of the Netlify site where you are attempting to add the domain, and we’ll be happy to investigate!
Domain name that can’t be registered: hoonours.site
My netlify domain now : hoonours.netlify.app
Pada Kamis, 29 Oktober 2020, laura via Netlify Community <firstname.lastname@example.org> menulis:
Hey there, this is happening because the custom domain you’re trying to use already exists on Netlify under a different account.
If you have some idea of who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved is for you to contact that person directly and ask them to remove the domain from their account here:
https://app.netlify.com/sites/SITE-NAME/settings/domain#custom-domains > “Options” dropdown > “Remove domain”
If you’re not sure, please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.