Domain cannot be auto-renewed within 24 hours of expiration

Admin
1

I need to renew my domain asap but cannot through dashboard due to error: “Domain cannot be auto-renewed within 24 hours of expiration.” My domain expired about 6 days ago and wasn’t set up to auto renew. How can I renew the domain and get my site back up ASAP?

2

@luke @sid.m hi - I’ve seen you help others with this issue. Any insight here? I’ve had tickets opened for the last week, I just need help getting domain back up and can’t do it myself due to error messaging mentioned above. Thanks

4

Hey @coreybruyere :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.

We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.

Thanks for being here, and keep an eye out for that email from us!