Domain and DNS help

Support
,
1

Hi — I need help moving my domain between Netlify projects.

Site I want the domain on:
clever-conkies-66bab6.netlify.app

Domain:

Currently attached to:
teal-lamington-74cb86

Error message:
“Another project is already using this domain.”

What I’ve already tried:

  • Removed Netlify DNS records for sabrinaconcierge.com and www
  • Attempted to remove domain from teal-lamington project (blocked due to primary domain + aliases)
  • Tried re-adding domain to clever-conkies multiple times
  • Waited for DNS propagation and retried

Issue:
The UI will not allow me to remove the domain from the original project, and I cannot attach it to the correct project.

Request:
Please force move the domain sabrinaconcierge.com (and www) from:
teal-lamington-74cb86

to:
clever-conkies-66bab6

I own both projects.

Thank you very much for your help.

3

Hey @Trashout2 :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.

We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.

Thanks for being here, and keep an eye out for that email from us!