Domain already managed by another team after deleting account

Hi,

My Netlify site name is:
saphisalut.netlify.app

My custom domain is:

saphisalut.com

I previously connected this domain to a Netlify site, but then I deleted my Netlify account and created a new one with the same email.

Now when I try to add the domain, I get this error:
“This domain is already managed by another team”

I no longer have access to the previous team/site.

Could you please release the domain so I can connect it to my current site?

Thanks!

Hey @camilacn :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.

We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.

Thanks for being here, and keep an eye out for that email from us!