Domain alias owned by another account - Please release

Hello Netlify Support team,

I am trying to add my custom domain nordbeam.store to my new Netlify account, but I am receiving an error stating that the domain is already in use by another Netlify account.

I previously used this domain on an older Netlify account, but I have already deleted the projects associated with it there. It seems the DNS zone or domain registration artifact is still stuck in the system.

I would like to link this domain to my new Netlify project:

  • Custom Domain: nordbeam.store
  • New Netlify Site URL: https://nordbeam.netlify.app

To prove my ownership of the domain, I have already added the required TXT record with the value verified-for-netlify to my Shopify DNS settings.

Could a Netlify administrator please verify this record and release the domain so I can add it to my new account?

Thank you for your help!