Hi Netlify Support,
I am trying to add my custom domain razipropertyjb.com to my new project under this account, but I am getting the error: “razipropertyjb.com or one of its subdomains is already managed by Netlify on another team.”
The old account (netlifyfarul97@gmail.com) is no longer accessible as it was a paid/locked team.
I have already added a TXT record to prove my ownership:
-
Host:
verified-for-netlify.razipropertyjb.com -
Value: razipropertyjb.netlify.app
Could you please support me in releasing the domain from the old team so I can use it here?
Thank you!