DNSSEC ERROR for SSL/TLS certificate

Hi,

I own my domain in aws route 53 and configured netlify custom domain but my www domain can’t be encrypted in netlify and the error is example.com is not resolvable with a resolver that validates DNSSEC.

I’ve run the DNSViz test and it shows the warning “com to example.com Authoritative AAAA records exist for ns-454.awsdns-56.com, but there are no corresponding AAAA glue records”.

Am I missing something?

Thanks for your help in advance.
Justin

Hi, @Justin, and welcome to our Netlify community site.

Are you using Netlify DNS? If so, Netlify DNS doesn’t support DNSSEC at this time. The only options in this case are to stop using Netlify DNS or to disable the DNSSEC configuration for this domain.

If you are not using Netlify DNS, then it should work but we cannot assist with troubleshooting the DNSSEC issue because we aren’t handling the DNS service. However, once that issue is resolved the SSL certificate for the domain should provision at Netlify.

If there are other questions or if I have misunderstood the issue, please reply anytime.