DNS zone for my site already exists on NS1 — need it cleared

Getting “A DNS zone for this domain already exists on NS1” when trying to set up Netlify DNS for my site. Verify again loop does not resolve it. Zone does not appear in my team’s DNS panel at Netlify . Nameservers are correctly pointed to dns1-4.p01.nsone.net in Hostinger. Site is deployed and live at (siteurl).netlify.app. Need the orphaned NS1 zone deleted so I can complete setup.

Have reached out to support but haven’t heard back in days. Please advise.

Did you ever hear back from support? I am having a similar issue.