DNS Settings not working

My website has been down all day today. I’m trying to get a simple answer about how the DNS settings should be configured to work with Netlify. I have multiple domains with you, and I’m still waiting for a response.


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Hello, It seems you’ve enabled Netlify DNS and I’m seeing DNS records that are not necessary for this setup. Just delete these 4 DNS records and it will fix the issue

I did what you asked, but now I’m getting a blank screen again. There are no changes. How can I troubleshoot this myself? Is there a way to check?

Hello Romeo,

I have removed the four lines as indicated in the attached picture. I’m still encountering the same error message.

Rahul

Hi @Rahul,

Thanks for following up.

There was an issue where when the A Record was removed, it “broke” the NETLIFY record. I’ve fixed it on our side and the domain is now resolving when I visit the domain. Could you let us know if you’re still seeing an issue?

Hey Melvin, I appreciate you stepping in. Still not working on my side. I’m getting the same error message.

Hi Melvin,

Is there an ongoing issue. would appreciate some feedback because this has been down for several hours now.

HI @Rahul,

There’s no ongoing issue. Visiting the domain macbryte.com is resolving:

And I’m showing you’re using Netlify’s name servers:

dig macbryte.com NS +trace | tail -n 6
macbryte.com.		3600	IN	NS	dns1.p09.nsone.net.
macbryte.com.		3600	IN	NS	dns2.p09.nsone.net.
macbryte.com.		3600	IN	NS	dns3.p09.nsone.net.
macbryte.com.		3600	IN	NS	dns4.p09.nsone.net.
;; Received 130 bytes from 2620:4d:4000:6259:7:9:0:3#53(dns3.p09.nsone.net) in 30 ms

Are you able to test in incognito view or using a different browser?